|
Performance & Incentive
Management Engine
Partner Relationship
Management Engine
Consumer Relationship
Management/ Retailers
Utopian Solution
Consumer Connect
Managed Service
Social Networking
Engine
Geines ITWorkflow
Engine
IntelliConnect
Intelligent Retail
Kiosk/Intelligent Point
of Sale Station (IPSS) |
 |
Consumer Relationship Management/ Retailers Utopian Solution (CRM/RUS) :
All corporate in Retail space are striving to address two main needs
Provide a repeatable international quality shopping and
recreational experience for todays
knowledgeable Consumer with availability to
credit, mobility and increased lifestyle spending
Customer Focused.
Improve the efficiency and effectiveness of the extended
Enterprise Partner Focused
The target of delivering an international experience can be achieved by
Step 1 : Identifying the customer
Step 2 : Profiling the customer
Step 3 : Communicating with the customer to identify
changing needs
Most of the initiates taken the world over are still focused on building
customer relationships by use of the primitive Step 1, wherein customers
are provided future incentives for purchases made.
Geine Technologies has conceptualized a solution which pro-actively
identifies customers, builds the customer profile across all customer
touch points, thereby providing the ability to up sell based on customer
profile.
Thereby, proactively grow the customer size, communicate in real time
with customers and identify customer needs based not only on their own
inputs, but also that of their networks and extrapolate data from
similar profiles.
|